Many Nigerians have expressed frustration regarding the quality of service on the MTN network. The firm's Chief Corporate Services and Sustainability Officer, Tobe Okigbo, has provided some answers
While MTN's Chief blames infrastructure challenges for Nigeria's network woes, the real question is why Africa's largest telecom market still tolerates subpar service from a company that extracted $1.3 billion in profits from the continent last year. This isn't just about dropped calls. It's about how foreign telecom giants continue to under-invest in African digital infrastructure while maximizing shareholder returns to Johannesburg and beyond. Nigerian consumers deserve the same network quality that MTN delivers in its home market, not excuses wrapped in corporate sustainability speak.
While MTN's Chief blames infrastructure challenges for Nigeria's network woes, the real question is why Africa's largest telecom market still tolerates subpar service from a company that extracted $1.3 billion in profits from the continent last year. This isn't just about dropped calls. It's about how foreign telecom giants continue to under-invest in African digital infrastructure while maximizing shareholder returns to Johannesburg and beyond. Nigerian consumers deserve the same network quality that MTN delivers in its home market, not excuses wrapped in corporate sustainability speak.
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